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Managed IT Services2019-09-17T02:45:21+00:00

Why choose managed services?

Focus your efforts on growing your business. Gain security, support, and peace of mind.

Outstanding
Service

Actionable
Insights

Advanced
Technology

Technical
Support

Cyber
Security

Peace Of
Mind

View our service plans below!

Why choose managed services?

Focus your efforts on growing your business. Gain security, support, and peace of mind.

View our service plans below!

Our managed services are designed for organizations with anywhere between 10 – 100 employees. We provide the essential software, support, and consulting you need to run a modern business, securely!

Here’s what you get!

Microsoft 365 Licences

Microsoft 365 brings together Microsoft Office 365, Windows 10 , and available enterprise features that every business can utilize. It delivers a complete, intelligent solution to empower employees to be creative and work together, securely!

  • Empower employees with the most productive tools and secure computing environment while lowering costs and simplifying IT.
  • Looking for more security &  compliance, or VoIP solutions? Microsoft 365 Enterprise may be right for you.

Microsoft Cloud Backups

We securely backup, manage, restore and protect your critical Office 365 emails, attachments, contacts, tasks, calendars and files in the cloud, including; Exchange Online, SharePoint, OneDrive, Groups and Teams. It’s like insurance for your data.

  • You can rest assured your O365 data is safe and secure with military-grade encryption, using 256-bit Advanced Encryption Standard (AES) to ensure your data is safe in transit and at rest.
  • Maintain complete copies of critical business digital assets to ensure protection from hackers, encryption malware, accidental deletion and more.

Comprehensive Email Security

We defend your organization from zero-day malware, credential theft, account takeover and phishing websites in real-time. Using state of the art computer vision, sandbox and malicious URL/link detection. If your team suspects an email to be phishing, simply report it with the simple click of a button and our security team will review and respond to the submission.

  • Continuous inbound protection against malicious links and attachments using multi-AV and sandbox solutions.
  • Identify and prevent against BEC attempts and email phishing messages with or without active payloads.

Security Awareness Training

Simulate phishing attacks to increase awareness and responsiveness to current and trending techniques. To aid in phishing protection, our gamified, interactive micro-learning method trains each employee individually to think and act as a security team member.

  • real-world phishing attack simulations, tailored to help improve the employees’ awareness of malicious email messages.

  • Your employees can easily report suspicious emails to us for additional review & remediation.

Virtual CIO

We handle the technology project planning, IT budget forecasting, IT vendor management & technology adoption guidance . Focus on directing your business, your Titan CIO will handle the tech!

  • With our quarterly business reviews, you can make informed technical decisions & plan for future growth with confidence.

  • Project labor is included with some limitations, we don’t nickle & dime you like the other guys with “MAC” policies.

Unlimited Remote & On-Site Support*

Reliable IT support & friendly consultants keep your team moving forward.  When things inevitably go wrong, our certified & experienced support engineers are just a call or email away. *Support included depends on your service plan.

  • Our engineers receive over 120 hours of certification training & study time to ensure quality of service.

  • Response times range from as little as 1 hour, to no more than 8 hours.  Don’t be left waiting days for support ever again.

Advanced Anti-Virus

Your desktops, laptops and servers are protected with layered security: machine learning, heuristics, signatures, memory protection and continuous monitoring of running processes, malware blocking, quarantine and rollback.

  • Every server receives premium security software to safeguard your critical business data.

Advanced Firewalls

Your businesses first line of defense from the outside world is your firewall.  Do you know whats going on in your network? We partner with WatchGuard to provide the the security & reliability you deserve.  No other firewall vendor checks all the boxes for a modern firewall like WatchGuard.

  • Keep unproductive, inappropriate, and dangerous applications off your network with WatchGuard Application Control.

  • Without an actively monitored environment, you will never know what threats lurk within your business!

System Monitoring & Patching

Gain immediate ROI with our 24/7 system monitoring & 3rd party patch management. Enable data driven insights and decisions. We detect and proactively resolve problems early to prevent disasters & more.

  • Imagine having confidence knowing your network is truly up-to-date and secure from vulnerabilities.

  • Justify business expenses such as workstation replacements with detailed reporting & analytics.

Comprehensive Documentation

When we have network documentation, complete with diagrams that help us visualize your network, we’re in a better position to understand and troubleshoot problems when they arise.

  • Solid documentation leads to better security, increased transparency, and improved overall productivity.

  • Stay in the know, we provide up to date copies of your documentation every quarter.

Exclusive Discount

Get 20% off our hourly rates for projects and services outside the scope of our services – An exclusive benefit to our valued managed IT service clients!

  • Restrictions apply- this 20 % discount is not valid for After-hours, Holidays, Emergency services or Weekend services.

Microsoft 365 Licences

Microsoft 365 brings together Microsoft Office 365, Windows 10 , and available enterprise features that every business can utilize. It delivers a complete, intelligent solution to empower employees to be creative and work together, securely!

  • Empower employees with the most productive tools and secure computing environment while lowering costs and simplifying IT.
  • Looking for more security &  compliance, or VoIP solutions? Microsoft 365 Enterprise may be right for you.

Microsoft Cloud Backups

We securely backup, manage, restore and protect your critical Office 365 emails, attachments, contacts, tasks, calendars and files in the cloud, including; Exchange Online, SharePoint, OneDrive, Groups and Teams. It’s like insurance for your data.

  • You can rest assured your O365 data is safe and secure with military-grade encryption, using 256-bit Advanced Encryption Standard (AES) to ensure your data is safe in transit and at rest.
  • Maintain complete copies of critical business digital assets to ensure protection from hackers, encryption malware, accidental deletion and more.

Comprehensive Email Security

We defend your organization from zero-day malware, credential theft, account takeover and phishing websites in real-time. Using state of the art computer vision, sandbox and malicious URL/link detection. If your team suspects an email to be phishing, simply report it with the simple click of a button and our security team will review and respond to the submission.

  • Continuous inbound protection against malicious links and attachments using multi-AV and sandbox solutions.
  • Identify and prevent against BEC attempts and email phishing messages with or without active payloads.

Virtual CIO

We handle the technology project planning, IT budget forecasting, IT vendor management & technology adoption guidance . Focus on directing your business, your Titan CIO will handle the tech!

  • With our quarterly business reviews, you can make informed technical decisions & plan for future growth with confidence.

  • Project labor is included with some limitations, we don’t nickle & dime you like the other guys with “MAC” policies.

Unlimited Remote & On-Site Support

Reliable IT support & friendly consultants keep your team moving forward.  When things inevitably go wrong, our certified & experienced support engineers are just a call or email away.

  • Our engineers receive over 120 hours of certification training & study time to ensure quality of service.

  • Response times range from as little as 1 hour, to no more than 8 hours.  Don’t be left waiting days for support ever again.

Advanced Anti-Virus

Your desktops, laptops and servers are protected with layered security: machine learning, heuristics, signatures, memory protection and continuous monitoring of running processes, malware blocking, quarantine and rollback.

  • Every server receives premium security software to safeguard your critical business data.

Security Awareness Training

Simulate phishing attacks to increase awareness and responsiveness to current and trending techniques. To aid in phishing protection, our gamified, interactive micro-learning method trains each employee individually to think and act as a security team member.

  • real-world phishing attack simulations, tailored to help improve the employees’ awareness of malicious email messages.

  • Your employees can easily report suspicious emails to us for additional review & remediation.

Advanced Firewalls

Your businesses first line of defense from the outside world is your firewall.  Do you know whats going on in your network? We partner with WatchGuard to provide the the security & reliability you deserve.  No other firewall vendor checks all the boxes for a modern firewall like WatchGuard.

  • Keep unproductive, inappropriate, and dangerous applications off your network with WatchGuard Application Control.

  • Without an actively monitored environment, you will never know what threats lurk within your business!

System Monitoring & Patching

Gain immediate ROI with our 24/7 system monitoring & 3rd party patch management. Enable data driven insights and decisions. We detect and proactively resolve problems early to prevent disasters & more.

  • Imagine having confidence knowing your network is truly up-to-date and secure from vulnerabilities.

  • Justify business expenses such as workstation replacements with detailed reporting & analytics.

Comprehensive Documentation

When we have network documentation, complete with diagrams that help us visualize your network, we’re in a better position to understand and troubleshoot problems when they arise.

  • Solid documentation leads to better security, increased transparency, and improved overall productivity.

  • Stay in the know, we provide up to date copies of your documentation every quarter.

Exclusive Discount

Get 20% off our hourly rates for projects and services outside the scope of our services – An exclusive benefit to our valued managed IT service clients!

  • Restrictions apply- this 20 % discount is not valid for After-hours, Holidays, Emergency services or Weekend services.

A smart way to invest in your business

Utilize our knowledge & expertise to solve your biggest problems. Streamline business processes, boost your IT security, empower your workforce. This is modern IT.

Services starting at just $20 per user, per month!

20/20 Plan

$20Per User, Per Month
  • 24/7/365 System Monitoring, Maintenance & Patching
  • Microsoft Cloud Backup & Archiving
  • Advanced Technical Documentation
  • Premium Email Security Service
  • Phishing Simulation & Training
  • 20% Discount On Hourly Rates
  • BitDefender Antivirus
  • WEB Filtering

Standard Plan

CallContact Us
  • Everything In Our 20/20 Plan +
  • Comprehensive Network Monitoring & Analytics
  • Unlimited Remote Support (9AM-5PM)
  • Huntress Labs for PC’s & Servers
  • Microsoft 365 Business Licenses
  • Advanced Firewall-as-a-service
  • Mobile Device Management
  • Virtual CIO

Premier Plan

CallContact Us
  • Everything In Our Standard Plan +
  • Premium SentinelOne Anti-Virus Upgrade
  • Unlimited On-Site Support (9AM-5PM)
  • Privileged Identity Management
  • Premium Firewall-as-a-Service
  • Advanced Identity Protection
  • Project Work Included

Contact Us Today

Contact us today to claim your FREE 2 hours of remote support! Use it for consultation or support!

  • Empower employees with the most productive tools and secure computing environment while lowering costs and simplifying IT.
  • Microsoft 365 Business or Enterprise are included in our IT Managed Services!

Featured Partners

A smart way to invest in your business

Utilize our knowledge & expertise to solve your biggest problems. Streamline business processes, boost your IT security, empower your workforce. This is modern IT.

Services starting at just $20 per user, per month!

20/20 Plan

$20Per User, Per Month
  • 24/7/365 System Monitoring, Maintenance & Patching
  • Microsoft Cloud Backup & Archiving
  • Advanced Technical Documentation
  • Premium Email Security Service
  • Phishing Simulation & Training
  • 20% Discount On Hourly Rates
  • BitDefender Antivirus
  • WEB Filtering

Standard Plan

CallContact Us
  • Everything In Our 20/20 Plan +
  • Comprehensive Network Monitoring & Analytics
  • Unlimited Remote Support (9AM-5PM)
  • Huntress Labs for PC’s & Servers
  • Microsoft 365 Business Licenses
  • Advanced Firewall-as-a-service
  • Mobile Device Management
  • Virtual CIO

Premier Plan

CallContact Us
  • Everything In Our Standard Plan +
  • Premium SentinelOne Anti-Virus Upgrade
  • Unlimited On-Site Support (9AM-5PM)
  • Privileged Identity Management
  • Premium Firewall-as-a-Service
  • Advanced Identity Protection
  • Project Work Included

Contact Us Today

Contact us today to claim your FREE 2 hours of remote support! Use it for consultation or support!

  • Empower employees with the most productive tools and secure computing environment while lowering costs and simplifying IT.
  • Microsoft 365 Business or Enterprise are included in our IT Managed Services!

Frequently Asked Questions

What if I already have an internal IT team?2019-07-13T00:47:54+00:00

There are multiple benefits to be gained by using our managed cloud services to supplement the workload of your internal IT staff.  In fact, in our experience, this has been the most successful utilization of our managed services model.

What businesses do you serve?2019-08-07T11:45:27+00:00

Our services are for businesses with anywhere between 5-100 employees.  Our services are applicable to any industry, even healthcare with our HIPAA compliance services!   Ditch your legacy solutions and create a cohesive technical environment that bolsters security and simplifies teamwork for the ultimate competitive advantage!

Get Started with LAN Titan